Global Healthcare IT-BPM market at $276 B in 2021

Posted at Sep 20, 2016


HIMS Conference 2016 Press Launch from left: Nikka Abes, Head for Marketing Services, Enterprise Group of Globe Business; Jeff Williams, HIMAP Chair, Commissioner Mon Ibrahim, Executive Consultant of DICT;  Beng Coronel, HIMAP President; Myla Reyes, HIMAP BOT; Judy Whisenhunt, HIMAP BOT; Roger Salazar, Jr., HIMAP VP; and Jedreck Estanislao, Head of Marketing Services of Eastern Communications.


At the HIMS Conference at Makati Shangri-la held last September 15, the Healthcare Information Management Association of the Philippines (HIMAP) disclosed that the Global Healthcare IT-BPM market is expected to grow from $170.47 billion revenues in 2016 to $276.79 billion in 2021.


“Out of the global healthcare BPO market, the Philippines is on tract to hit about $5 billion in revenues by 2022 which translates to 210,000 direct employments,” according to Ms. Beng Coronel, President of Pointwest Technologies, Corp and current HIMAP president.


Coronel revealed that market drivers like transformation to value-based outcomes, consolidation among and between payers and providers, telemedicine, consumerization and technological advances like robotics process automation, digital transformation and new delivery and billing models, will contribute to the forecasted growth for the local HIMS industry.


“The conference’s theme ‘Global Convergence Enabling Inclusive Care and Innovation’ aims to discuss key success factors to ensure that the Philippines remains competitive as a destination of choice by global companies,” added Coronel.


Other speakers in the plenary sessions are Ms. Myla Reyes, VP SPi Global; Karthik Rajan, Principal Consultant of Frost & Sullivan; Dan Schwebach, VP of AAPC; Commissioner Mon Ibrahim, Executive Consultant of DICT, Hon. Nora K. Terrado, Undersecretary of DTI; Roger Salazar President and Country Lead of UHG; Kit Sumabat, CEO of HealthInformatics Inc.; and Jeff Williams, Industry Consultant of Infinit-O. 


The conference expanded to include breakout sessions in different tracks for business, technology, and talent executives and a new framework will be provided to participants with a breadth and depth of knowledge on topics with principles drawn from different disciplines.


Global Healthcare-Business Process Management executives, industry experts and professionals attended the whole-day event co-organized by HIMAP & DICT; co-presented by Globe Telecom; Eastern Telecoms as the Official Internet Provider; NICE Systems Ltd. as Gold sponsor; Shearwater Health as Silver sponsor; with minor sponsors Pointwest Technologies, TeleDevelopment Services, Inc., United Health Group, SPi Global, AAPC; Oxford Business Group as the Research Partner; and Business World and The Manila Times as Media Partners.